Data Recovery Services

In computing, data recovery is a process of salvaging inaccessible data from corrupted or damaged secondary storage, removable media or files, when the data they store cannot be accessed in a normal way. The data is most often salvaged from storage media such as internal or external hard disk drives (HDDs), solid-state drives (SSDs), USB flash drives, magnetic tapes, CDs, DVDs, RAID subsystems, and other electronic devices. Recovery may be required due to physical damage to the storage device or logical damage to the file system that prevents it from being mounted by the host operating system (OS).

The most common data recovery scenario involves an operating system failure, malfunction of a storage device, accidental damage or deletion, etc. (typically, on a single-drive, single-partition, single-OS system), in which case the goal is simply to copy all wanted files to another drive. This can be easily accomplished using a Live CD, many of which provide a means to mount the system drive and backup drives or removable media, and to move the files from the system drive to the backup media with a file manager or optical disc authoring software. Such cases can often be mitigated by disk partitioning and consistently storing valuable data files (or copies of them) on a different partition from the replaceable OS system files.

Another scenario involves a drive-level failure, such as a compromised file system or drive partition, or a hard disk drive failure. In any of these cases, the data cannot be easily read. Depending on the situation, solutions involve repairing the file system, partition table or master boot record, or drive recovery techniques ranging from software-based recovery of corrupted data, hardware- and software-based recovery of damaged service areas (also known as the hard disk drive’s “firmware”), to hardware replacement on a physically damaged drive. If a drive recovery is necessary, the drive itself has typically failed permanently, and the focus is rather on a one-time recovery, salvaging whatever data can be read.